Contact Us

For any questions concerning orders, product information, or other service-related matters, please reach out to our customer service team using the contact information provided below. Requests are managed during regular operating hours and are addressed in the order in which they are received. To facilitate accurate processing, we advise including any relevant reference numbers or identifying details where applicable. The team can assist with inquiries related to transactions, updates, or general processes. Submissions received outside of operating hours will be reviewed on the following business day. Please use the contact section below to submit your request.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM AEST

Email: info@aurvella.com
Phone Number: +61468148770

Business Information
Aurvella is owned and operated by Ecom Creators Limited, a company registered in Hong Kong.

Company Number: 77442291

Address:
Room 5003 5/F, Yau Lee Centre, 45 Hoi Yuen Road
Kwun Tong
Hong Kong